(+34) 658 49 22 96 info@biodrip.es

Privacy Policy

This legal text provides details on how we collect and process your personal data through the use of our website https://biodrip.es/, including any information you may provide through the site when submitting your data via the designated form.

By providing us with your data, we inform you that our services are not available to those who are legally prohibited from giving consent. Therefore, by submitting the forms, you guarantee that you have the legal capacity to grant consent.

Below, we provide information on the data protection policy of Driphealth, S.L.

  1. Data Controller

Controller Contact Details:

Driphealth, S.L, with CIF: B67811380 and registered address at Calle Fernando VII, 44 Jardines de la Represa, Bajo B 29600 Marbella, Málaga. Email: info@biodrip.es

Driphealth, S.L is responsible for your data (hereinafter “we” or “our”).

  1. What Data Do We Collect?

The General Data Protection Regulation defines personal data as any information relating to an identified or identifiable natural person, meaning any information capable of identifying a person. This does not include anonymous or percentage-based data.

Personal data collected directly from the data subject will be treated confidentially and incorporated into the corresponding processing activities owned by Driphealth, S.L.

On our website, we may process the following types of personal data:

  • Identity Data: Name and surname.
  • Contact Data: Email and phone number.
  • Usage Data: Information about how you use our website, products, and services.
  • Marketing and Communications Data: Preferences for receiving marketing communications from us and preferred communication methods.

We do not collect any data relating to special categories of personal data (such as racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, health information, genetic or biometric data).

If you are required to provide personal data by law or under the terms of a contract with us and refuse to do so, we may not be able to enter into or fulfill that contract or provide the service, which you must inform us about in advance.

  1. How Do We Collect Your Personal Data?

The ways we collect personal data include:

  • Through our website’s form, via email, phone, or postal mail, when you:

    • Request information about our services.
    • Contract our services.
    • Subscribe to our services or publications.
    • Submit your comments.

To ensure the quality of our portal, we reserve the right to reject any registration request or suspend or cancel an accepted registration if we believe it does not meet these requirements or violates any law or regulation. If this occurs, we will try to explain our decision, but we are not obligated to do so in all cases.

  • Through automated technology or interactions: We may automatically collect technical data about your device, browsing actions, and usage patterns on our website. This data is collected through cookies or similar technologies. For more information, please review our cookie policy.
  • Through third parties:

    • Google: Analytics data or search data. Outside the European Union.

 

  1. Purpose and Legal Basis for Processing Your Data

The most common uses of your personal data are:

  • To formalize a contract between Driphealth, S.L and you.
  • When you consent to the processing of your data.
  • When we need to comply with a legal or regulatory obligation.
  • When necessary for our legitimate interest or that of a third party.

You may withdraw the consent provided at any time by sending an email to info@biodrip.es or by consulting the section on the exercise of rights below.

Below, we include a table specifying how we use your personal data, the legal basis for its use, and what types of personal data we process. In some cases, we may process personal data for additional legal reasons. If you require further details, please send an email to info@biodrip.es.

Form Purpose Tipy of Data Legal Basis for Processing
Contact The purpose is to manage contacts and requests for information received via the web.

–       Name

–       Email

 

Consent of the data subject (art. 6.1.a RGPD)

Pre-contractual measures (art. 6.1.b GDPR)

Processing is necessary for the purposes of the legitimate interests pursued by the controller (art. 6.1.f GDPR)
Ask a question The purpose is the management of data provided for the purpose of making enquiries.

–       Name

–       Email

Consent of the data subject (art. 6.1.a RGPD)

Pre-contractual measures (art. 6.1.b GDPR)

Processing is necessary for the purposes of the legitimate interests pursued by the controller (art. 6.1.f GDPR)

 

Newsletter

 The purpose is to manage the data provided in order to send information about our services and promotions. –       Email

Consent of the data subject (art. 6.1.a RGPD)

Pre-contractual measures (art. 6.1.b GDPR)

Processing is necessary for the purposes of the legitimate interests pursued by the controller (art. 6.1.f GDPR)
Make an appointment The purpose is to manage the data provided in order to request an appointment.

 

–       Name

–       Surname

–       Email

–       Phone

 

Consent of the data subject (art. 6.1.a RGPD)

Pre-contractual measures (art. 6.1.b GDPR)

Processing is necessary for the purposes of the legitimate interests pursued by the controller (art. 6.1.f GDPR)

 

Commercial communications: you will only receive communications if

  • You have requested information from us or have contracted a product or service from us.
  • If you provided us with your details, accepting the box provided for this purpose on our form.
  • Provided that you have not expressed your wish to stop receiving such communications.

We obtain your express consent before sending you any communication, and you can request at any time that we stop sending you communications by email to info@biodrip.es.

When you opt out of receiving communications from us, your personal data will continue to be stored as a result of your contracting with us in order to comply with legal requirements.

Purpose: We will only use your data for the purposes for which we collect it, unless we reasonably consider that we should use it for another purpose, notifying you in advance so that you are aware of the lawful reason for processing and provided that the purpose is compatible with the original purpose.

  1. How long will we keep your data?

    They will be kept for the time necessary to fulfil the purpose for which they were collected and to determine any possible liabilities that may arise from this purpose and from the processing of the data. The provisions of the different regulations regarding the retention period shall apply, insofar as they are applicable to the present processing.

    Data of subscribers by e-mail or form: From the time the user subscribes until he/she unsubscribes.

  1. Minors.

    Driphealth, S.L. does not authorise minors under 14 years of age to provide their personal data through the means provided on this website (filling in the web forms for requesting services, contacting us or sending e-mails). Therefore, persons who provide personal data using these means formally declare that they are over 14 years of age, and Driphealth, S.L. shall be exempt from any liability for failure to comply with this requirement.

    If your child under the age limit has provided Driphealth, S.L. with personal information, please contact Driphealth, S.L. in order to request the exercise of your applicable rights.

    In those cases in which the services offered by Driphealth, S.L. are intended for children under 14 years of age, means will be provided to obtain the authorisation of the child’s parents or legal guardians.

 

  1. Exercising Data Protection Rights

How to Exercise These Rights? Users may send a communication to the registered address of Driphealth, S.L or an email to info@biodrip.es, including a copy of their ID or equivalent identification document, to request the exercise of the following rights:

  • Access your personal data: You may ask Driphealth, S.L if we are using your personal data.
  • Request rectification if incorrect or exercise the right to erasure of your data.
  • Request limitation of processing: In this case, we will only retain the data for legal claims.
  • Object to processing: We will stop processing your data as indicated unless necessary for legal claims.
  • Data portability: If you want your data transferred to another company, we will facilitate it.

If you believe there is an issue with how Driphealth, S.L handles your data, you may file a complaint with the Spanish Data Protection Agency (AEPD).

We will process all requests within the legally required period of one month. However, it may take longer if the request is particularly complex. In this case, we will notify you and keep you updated.

  1. Communication of data: provision of services.

In the course of our work, we may need the assistance of third parties, who will only process the data for the purpose of providing the contracted service, and with whom we have appropriate measures in place to safeguard your rights:

  • Service providers who provide system administration and information technology services.
  • Professional advisers including lawyers, auditors and insurers providing banking, legal, insurance and accounting consultancy services.

All processors to whom we transfer your data will respect the security of your personal data and process it in accordance with the GDPR.

We only allow such processors to process your data for specified purposes and in accordance with our instructions. However, in order to comply with transparency requirements, you may request a list of the companies that provide services to us by sending an email to: info@biodrip.es.

 

  1. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, accessed in an unauthorized manner, altered, or disclosed. Access to personal data is limited to employees, agents, contractors, and third parties who have a business need to know. They will only process personal data according to our instructions and are subject to confidentiality obligations.

In the event of a data security breach, we will notify you and the Supervisory Authority as required under Articles 33 and 34 of the GDPR.